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Changing static blocks in shop do not change on site

This topic has 6 replies, 3 voices, and was last updated 3 weeks, 6 days ago ago by Andrew Mitchell

Fatcho

Participant

October 25, 2024 at 19:45

Hello I’m changing static block oh shop banner but do not change on site side. You can see in elementor that I changed, red buttons, and some translate, but in front I dont see it changed, still blue buttons and translate too do not work. Its the wrong file to edit?

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#420530 Copied Theme version: 9.4.3

5 Answers

Tony Rodriguez

Support staff

October 26, 2024 at 05:18

Hello, @Fatcho,

Thank you for contacting us and for using XStore.

We kindly request that you provide us with access to your site’s WordPress admin panel through the private content area, so that we can review the issue and assist you accordingly.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#420539 Copied

Fatcho

Participant

October 27, 2024 at 01:39

Sending access data, thanks.

Please contact administrator
for this information.

#420604 Copied

Tony Rodriguez

Support staff

October 28, 2024 at 05:46

Hello, @Fatcho,

Thank you for your response.

Upon reviewing your website, we noticed that the “Update” button is not appearing in the Elementor editor. To help resolve this issue, we kindly suggest the following steps:

1. **PHP Version Compatibility**:
You are currently using PHP version 8.3.12. Please note that not all plugins are compatible with this version. We recommend downgrading your PHP version to either 8.1 or 8.2. Once this is done, kindly check if the issue persists.

2. **Editing Archive/Shop Pages**:
You can edit your archive pages or shop page using the Product Archive Builder under **XStore Builders > Product Archive Builder** with Elementor, as per your requirements. For more information, please refer to the following documentation:
[XStore Products Archive Builder with Elementor](https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/)

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#420644 Copied

Fatcho

Participant

October 28, 2024 at 12:23

I make it now (to 8.1 downgrade), but Elementor was normally to me. I was make many changes and UPdate button it was show normally. You can check now again please.

#420697 Copied

Andrew Mitchell

Support staff

October 28, 2024 at 12:27

Dear Fatcho,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#420698 Copied
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Changing static blocks in shop do not change on site

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