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I am facing problem in editing the theme

This topic has 63 replies, 3 voices, and was last updated 3 hours, 6 minutes ago ago by Tarique

Tarique

Participant

October 28, 2024 at 12:32

While editing a slider I am unable to fix the alignment of text in Mobile mode . And How to make it All mode responsive at once?
PLease help

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support staff only.

#420700 Copied Theme version: 9.4.3

62 Answers

Rose Tyler

Support staff

October 28, 2024 at 13:56

Hello, Tarique,

Thank you for reaching out to us.

1. https://prnt.sc/NyXdyt_EiZId

2. Please note that the responsive settings for content created using the Elementor plugin are independent of the theme you are using. You can find more information on this topic here: https://elementor.com/help/mobile-editing/ For further assistance, we recommend contacting Elementor’s support team directly.

We are happy to assist if the issue is related to our theme, but in this case, it appears to be specific to the Elementor plugin.

Best Regards,
8Theme’s Team

#420708 Copied

Tarique

Participant

October 28, 2024 at 16:46

In Theme option from where I can change the size of menu letters?

#420753 Copied

Rose Tyler

Support staff

October 28, 2024 at 16:54

Hello, Tarique,

Header Builder > Main menu > Content zoom (%).

Best Regards,
8Theme’s Team

#420757 Copied

Tarique

Participant

October 28, 2024 at 16:55

How can I install new font in the theme header?

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Rose Tyler

Support staff

October 28, 2024 at 17:02

Hello, Tarique,

We would like to inform you that XStore offers a Font Uploader feature, which can be accessed via **XStore > Custom Fonts** https://prnt.sc/e4gJo2labPNo Once you have uploaded your desired font, you will be able to select it through the **Theme Options**. For your reference, here is a screenshot – https://prnt.sc/r-PrHJywyjRI

Best Regards,
8Theme’s Team

#420761 Copied

Tarique

Participant

October 28, 2024 at 17:04

Thank you

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Rose Tyler

Support staff

October 28, 2024 at 17:06

Hello, Tarique,

You’re welcome!

Best Regards,
8Theme’s Team

#420764 Copied

Tarique

Participant

October 28, 2024 at 17:49

Can I keep different colours in Desktop mode and Mobile mode. Please guide

#420771 Copied

Rose Tyler

Support staff

October 29, 2024 at 09:01

Hello, Tarique,

Could you please clarify for which specific element you would like to have different colors depending on the device?

Best Regards,
8Theme’s Team

#420815 Copied

Tarique

Participant

October 29, 2024 at 09:15

Can I keep different colour text on banners or slider in Desktop mode and Mobile mode. Please guide

#420819 Copied

Rose Tyler

Support staff

October 29, 2024 at 10:05

Hello, Tarique,

There are no default settings for this in the Elementor plugin, as shown in the screenshot: https://prnt.sc/EwrPPbrdcu4t
Therefore, in specific cases where this is required, you may use custom CSS code https://prnt.sc/BsZjATUbzAgP or hide/show elements depending on the device https://prnt.sc/GoM0LeXeodzJ https://prnt.sc/0NsYxox2uGSC However, please avoid overusing this method, as even though elements may not be visible, they are still loaded, which can affect the page’s loading speed.

Best Regards,
8Theme’s Team

#420825 Copied

Tarique

Participant

October 29, 2024 at 10:20

It mean I can’t keep different text colour in different mode?

#420830 Copied

Tarique

Participant

October 29, 2024 at 10:33

In mobile mode the XSTORE Slider Showing overflown means on slider’s some part is showing on other slider. I can’t find how to fix this.
please help

#420834 Copied

Rose Tyler

Support staff

October 29, 2024 at 10:53

Hello, Tarique,

1/ Yes.

2/ “In mobile mode the XSTORE Slider Showing overflown means on slider’s some part is showing on other slider. I can’t find how to fix this.” – Could you kindly provide some screenshots to help us better understand the specific issue you’re referring to, as well as the result you would like to achieve?

Best Regards,
8Theme’s Team

#420837 Copied

Tarique

Participant

October 29, 2024 at 11:39

In this SS right side, next slides’s some part can be seen.

Files is visible for topic creator and
support staff only.

#420842 Copied

Rose Tyler

Support staff

October 29, 2024 at 12:52

Hello, Tarique,

It appears that you are currently editing the Home page. Kindly inform us once you have finished and closed the editor, and we will proceed to review your settings at that time.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#420858 Copied

Tarique

Participant

October 29, 2024 at 14:29

I have closed home page editor

#420877 Copied

Jack Richardson

Support staff

October 29, 2024 at 15:21

Dear @Tarique,

I hope this message finds you well.

Could you kindly check the issue now? Upon investigation, we discovered that a custom width had been set for the container of one of the slides on mobile devices, which led to the overlapping issue.

Thank you for your attention to this matter.

Best regards,
Jack Richardson
8Theme Team

#420891 Copied

Tarique

Participant

October 30, 2024 at 14:46

How to set my created custom category in this Xstore Product category widget. I can’t find any setting regarding this.
Please help

#421034 Copied

Rose Tyler

Support staff

October 30, 2024 at 15:07

Dear @Tarique,

To create categories for products, please navigate to **Products > Categories**. Categories that are not empty will automatically be displayed wherever the corresponding widget is used.

If your request pertains to something else, kindly provide some screenshots or a detailed description of what you are trying to achieve, so we can better understand your needs.

Best Regards,
8Theme’s Team

#421038 Copied

Tarique

Participant

October 31, 2024 at 10:13

I am unable to paste this widget. Not every template is being imported.
please help

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support staff only.

#421139 Copied

Tarique

Participant

October 31, 2024 at 10:25

Any widget is not coping

#421140 Copied

Rose Tyler

Support staff

October 31, 2024 at 10:36

Hello, Tarique,

Thank you for contacting us and for using XStore.

We understand that you are experiencing an issue with the “Live Paste” feature.

We kindly request that you download the necessary files of elements from the following link: https://we.tl/t-568lyDX7if – Upon successful download, please proceed to edit a page using the Elementor tool and import the templates to your website as per the instructions available at https://elementor.com/help/template-library/

Warm Regards,
The 8Theme Team

#421141 Copied

Tarique

Participant

October 31, 2024 at 12:13

Still unable to use and copy paste those elements.

#421150 Copied

Rose Tyler

Support staff

October 31, 2024 at 12:47

Hello, Tarique,

We hope this message finds you well.

Due to certain server-side limitations, unfortunately, not all of our clients are able to use the copy-paste feature. As a result, we are providing you with an alternative solution.

Please kindly download the files we have provided, locate the necessary content, and import it into your website to obtain the desired demo content.

Should you have any further questions or require assistance, feel free to reach out.

Warm Regards,
The 8Theme Team

#421153 Copied

Tarique

Participant

November 1, 2024 at 10:18

But I didn’t get all the elements, especially the one I mention earlier.

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Rose Tyler

Support staff

November 1, 2024 at 10:20

Hello, Tarique,

Here is the file of the categories page you mentioned earlier – https://prnt.sc/gPdzcePCR8q2 (it is included in https://we.tl/t-568lyDX7if ).

Warm Regards,
The 8Theme Team

#421266 Copied

Tarique

Participant

November 1, 2024 at 10:28

But I can’t find it
It seems only 7 elements are installed.

#421267 Copied

Tarique

Participant

November 1, 2024 at 10:31

But I can’t find it
It seems only 7 elements are installed.
see image

Files is visible for topic creator and
support staff only.

#421268 Copied
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