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I have imported the demo twice and both of them are live on website and making a mess.

This topic has 2 replies, 2 voices, and was last updated 3 weeks, 6 days ago ago by Tony Rodriguez

Booksavers

Participant

October 29, 2024 at 00:10

I have imported the demo twice and both (Books and Jewelry) of them are live on website and making a mess. Header, footer, categories and everything of both themes are active.

Please, contact administrator
for this information.

#420784 Copied Theme version: 9.4.3

1 Answer

Tony Rodriguez

Support staff

October 29, 2024 at 05:31

Hello, @Booksavers,

Thank you so much for purchasing our theme and contacting our support center.

Please disable all 3rd-party plugins and then import demo content.

Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://prnt.sc/OhdZLlrEFq5g before importing the desired version.
Do not import a few versions altogether, it will create a mess. To get blocks from different demos, please use XStore Studio – https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

If the issue persists, please delete demo content and let us know which demo you want to import on your website, so that we will import the demo on your website.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

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