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My website is glitching with menu and header

This topic has 6 replies, 3 voices, and was last updated 2 weeks, 4 days ago ago by Jack Richardson

AndreG

Participant

October 29, 2024 at 10:12

Hii,

since this last update, my website is glitching in some ways thats very weird.

uploaded a print.

what is the cause?

thanks

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5 Answers

Rose Tyler

Support staff

October 29, 2024 at 10:51

Hello, AndreG,

Thank you for reaching out to us.

We have reviewed your website and were unable to identify any issues with the logo image. Kindly ensure that your browser cache has been cleared, as this may resolve the issue on your end.

Should you require further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

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AndreG

Participant

October 30, 2024 at 10:51

Hi,

a friend enter in my website for the first time and continues with the same bug…

uploaded a print.

what is the cause?

thanks

Files is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

October 30, 2024 at 11:18

Hello, AndreG,

What browser was used?

Do you use CDN or server cache? Could you temporarily disable them and check how it works then?

Best Regards,
8Theme’s Team

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AndreG

Participant

November 5, 2024 at 11:16

Hi,

im using Firefox and Chrome.

i dont use CDN.

i tested in others computers and browsers, and keep happening the same “bug”.

thanks

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Jack Richardson

Support staff

November 5, 2024 at 14:38

Dear @AndreG,

We hope this message finds you well.

The issue you are experiencing appears to be related to the rendering styles of elements on your page. This is likely connected to your website’s loading speed and the cache systems currently in place. To address this, we have regenerated the CSS using Elementor’s tools. We kindly recommend that you now clear the caches in your cache plugin and check if the issue has been resolved.

Additionally, we noticed that you are using both Elementor and WPBakery page builders. This can significantly slow down your site’s performance. We suggest choosing and consistently using one of the builders, as both serve the same purpose in content creation. Using two different builders for different types of content is unnecessary and may lead to further complications.

Please feel free to reach out if you need any further assistance.

Best regards,
Jack Richardson
8Theme Team

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