Elementor doesn’t work on classic templet

This topic has 2 replies, 2 voices, and was last updated 5 minutes ago ago by Tony Rodriguez

  • Avatar: shalabi
    shalabi
    Participant
    October 31, 2024 at 01:06

    elementor doesn’t work while editing pages like the Home page and I have tried a lot of solutions like check plugins, check PHP version also all configurations like memory size and Max input vars ….etc still doesn’t work

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    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 31, 2024 at 05:08

    Hello, @shalabi,

    Thank you so much for purchasing our theme and contacting our support center.

    1/ Please Check System Requirements:

    Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here:
    https://ibb.co/tZwzJSv

    We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

    For this please contact your service provider and ask them to fix it.

    After that, Please clear your browser cache and recheck again.

    If the issue persists, Please provide your Cpanel login access in the private cotnenta area so that we can check and help you.

    Best Regards,
    8Theme’s Team

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