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Filters by attributes are not showing in shop page sidebar

This topic has 4 replies, 2 voices, and was last updated 19 minutes ago ago by Rose Tyler

dash

Participant

October 31, 2024 at 10:46

Hi there,
I have some problems, filters by attributes are not showing in shop page sidebar.

#421144 Copied Theme version: 9.4.3

3 Answers

Rose Tyler

Support staff

October 31, 2024 at 11:01

Hello,

Thank you for reaching out to us and for providing detailed information regarding the issue you’re facing.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

#421145 Copied

dash

Participant

October 31, 2024 at 14:38

Private Content

Content is visible for topic creator and
support staff only.

#421178 Copied

Rose Tyler

Support staff

October 31, 2024 at 14:54

Hello,

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information, please use the Private Content area.
We’ve edited your message and moved the temporary wp-admin access into the Private Content area.

Here are screenshots from your site https://prnt.sc/fy5e4Zm4zkUs > https://prnt.sc/5Dx9Hx0ub9PW

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#421181 Copied
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