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Changes do not appear on the frontend (after clearing all caches)

This topic has 6 replies, 2 voices, and was last updated 3 weeks, 1 days ago ago by Luca Rossi

Nicolo

Participant

November 1, 2024 at 15:55

Hi

After paid for your speed services, WP-rocket was added.

Now it seems that changes made on site does not appear?

1. I always make sure to clear and purge wp rokcet cache
2. Clear all browser caches

Then I check to see the effect.

In the attached screenshot, you can see that I have saved the blog post header as sticky.

But when I open it in on the front end the changes do not appear.

https://elmate.no/te-mate-forskning-konkluderer-fordeler-og-risikoer/

Check this blog post in incognito mode.

Feel free to enter the wp-admin dashboard to troubleshoot.

I am looking forward to figuring out the root cause.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#421323 Copied Theme version: 9.4.3

5 Answers

Luca Rossi

Support staff

November 2, 2024 at 19:15

Dear Nicolo,

We hope this message finds you well.

We would like to inform you that the WP-Rocket plugin caches all CSS, JavaScript, images, and other related files on your website. As a result, whenever you make changes—such as those related to the header builder, which generates new CSS files—you will need to manually clear the cache by clicking the “Purge All” button in the admin bar. This process should not take much time.

Please also note that WP-Rocket serves cached versions of your website only to non-logged-in users. Logged-in users will always see the most up-to-date version.

Should you have any further questions or require assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#421429 Copied

Nicolo

Participant

November 2, 2024 at 19:41

I see

Then it is not a caching issue, but an issue with the themes header builder.

I have made changes to the header builder, “blog post header”

The changes I have made are not how they should be on the frontend.

I have purged all, like you mentioned, cleared the cache in browser, but still the changes are not taking affect.

Here is a post, where the header is present. Have a look at it in incognito:
https://elmate.no/te-mate-forskning-konkluderer-fordeler-og-risikoer/

I also attached a screenshot of how it looks inside the admin for logged in users.

Issue; it is saved as sticky, but not sticky in incognito mode + the placement are all moved to the left?

Feel free to have a look inside the wp admin with the credentials in private content from last message.

Files is visible for topic creator and
support staff only.

#421430 Copied

Luca Rossi

Support staff

November 4, 2024 at 11:15

Dear Nicolo,

We hope this message finds you well.

We have tested the issue on our side, and everything appears to be functioning correctly. You can view the results here: [Link](https://www.awesomescreenshot.com/video/33233938?key=11984266036cb64ce430924cb6427a24).

Could you kindly confirm if everything is working as expected on your end?

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

#422016 Copied

Nicolo

Participant

November 4, 2024 at 15:41

I can confirm!

Thanks for the help

#422051 Copied

Luca Rossi

Support staff

November 5, 2024 at 16:32

Dear @Nicolo,

We hope this message finds you well. Should you require any further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#422205 Copied
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Changes do not appear on the frontend (after clearing all caches)

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