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Database queries crashing server every 15-30 mins

This topic has 3 replies, 2 voices, and was last updated 13 minutes ago ago by Andrew Mitchell

  • Avatar: thesicilian
    thesicilian
    Participant
    November 4, 2024 at 04:15

    Hi,

    Our VPS has been crashing and working with the hosting tech guys, they found that one of our xstore websites are generating an enormous amount of database queries.

    When the hosting company kills them they are generated with about 15 mins.

    This has been happening for a few months, here and there. Now it is constant.

    Any help would be greatly appreciated!

    Thanks in advance.

    #421468 Copied Theme version: 9.4.3
    2 Answers
    Avatar: thesicilian
    thesicilian
    Participant
    November 5, 2024 at 07:31

    Hi,

    It has been 1 day and 3 hours.

    My support ticket says there is 1 reply, but I do not see it.

    What am I doing wrong?

    #422094 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 5, 2024 at 11:12

    Hello, thesicilian,

    We apologize for the delay. The issue you are experiencing may be caused by certain theme options such as the Fake Sale Popup, Wishlist for Product Variations, or the Variation Gallery. Kindly check if these options are enabled. Additionally, we would appreciate it if you could provide us with access to your website (both admin panel and FTP) so that we can perform a thorough diagnosis.

    Best regards,
    8Theme Team

    #422136 Copied
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