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My buy & add to cart button have completely disappeared please help. This happened sometime between

This topic has 8 replies, 3 voices, and was last updated 2 weeks, 5 days ago ago by Rose Tyler

Narka

Participant

November 4, 2024 at 09:10

My buy & add to cart button have completely disappeared please help.
This happened sometime between the last update and this one.

Files is visible for topic creator and
support staff only.

#421976 Copied Theme version: 9.3.16

7 Answers

Tony Rodriguez

Support staff

November 4, 2024 at 09:34

Hello, @Narka,

Thank you so much for purchasing our theme and contacting our support center.

We kindly request that you provide the URL of the product page, along with your WordPress admin access, in the private content area. This will allow us to review the issue and assist you in resolving it.

Thank you for your cooperation.

Best regards,
8Theme Team

Please contact administrator
for this information.

#421988 Copied

Rose Tyler

Support staff

November 4, 2024 at 09:37

Hello, Narka,

Thank you for reaching out to us with your concern.

We would recommend you disable Catalog mode in Theme Options > Shop > Catalog mode.

Best Regards,
8Theme’s Team

#421991 Copied

Narka

Participant

November 4, 2024 at 10:54

look at private area please

Please contact administrator
for this information.

#422010 Copied

Tony Rodriguez

Support staff

November 4, 2024 at 12:01

Hello, @Narka,

Thank you for providing access to the wp-admin panel.

We are pleased to inform you that the issue has been successfully resolved. Kindly review your website after clearing your browser cache to ensure the changes are reflected.

We have disabled the “Catalog Mode” in **Theme Options > Shop > Catalog Mode**. For your reference, please see the attached image in the private content area.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
8Theme Support Team

Please contact administrator
for this information.

#422020 Copied

Narka

Participant

November 5, 2024 at 10:20

Hey guys another issue happened now.
My header is overlapping ALL the pages and hides them. Subsequently this looks horrible on desktop. i tried different header styles and the issue persists. u have access, can u please help?

Files is visible for topic creator and
support staff only.

#422120 Copied

Narka

Participant

November 5, 2024 at 10:23

i fixed it guys. thanks for your help.

#422123 Copied

Rose Tyler

Support staff

November 5, 2024 at 10:31

Hello, @Narka,

You’re welcome!

Please open new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Best Regards,
8Theme’s Team

#422124 Copied
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