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Product page gallery lightbox and video thumbnail

This topic has 1 reply, 1 voice, and was last updated 15 hours, 16 minutes ago ago by Moshe

Moshe

Participant

November 4, 2024 at 12:07

Hello,
I am facing two problems in my site.
1) In product page gallery images lightbox Isn’t working. So When I am clicking on a gallery images its opening in new tab and there haven’t any option to back the page.

2) In product page gallery the video not showing any thumbnail. There only show the text” VIDEO” I want to remove the text video and add there a thumbnail which Should be generate auto based on video.

What I did for fix it??
1) I deactivated all of the plugins which not related with xstore.
2) Updated everything.
3) tried with a lot of woocommerce gallery builder plugins( but the xstore not collecting data from the plugins.

Attached is a link to the video: https://fiverr-res.cloudinary.com/video/upload/t_fiverr_hd/v1/video-secured-attachments/messaging_message/attachment/5e9e96fb99f2df38e180588ecea3ac41-1730710930856/bandicam%202024-11-04%2014-58-19-108?__cld_token__=exp=1730739756~hmac=0b3596bc23edbf667447435c38e6dd3fe9fe7308cb4d0b1abf8bdf8579a90bd9

Please advice.

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