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My category filter and manufacturer filter in side bar filters wont work.

This topic has 2 replies, 2 voices, and was last updated 3 hours, 42 minutes ago ago by Rose Tyler

Clarsk85

Participant

November 6, 2024 at 16:13

My category filter and manufacturer filter in side bar filters wont work. They display old categories and numbers that is not valid any more. For ex: I have category name ONE in woo commerce, and old delited category name TWO… My filters show this TWO who is deleted… I clered cache and try in many browser, every time is the same. I have 7 categories and only 2 showing… it is totaly incorect data in filters. Category and Brands…

I do WooCommerce > Status > Tools > Regenerate the product attributes lookup table and clear WooCommerce transients. but nothing is changed…

I will be happy if you can write me what to do.

Please, I need to this ASAP! Tnx.

#422312 Copied Theme version: 9.4.2

1 Answer

Rose Tyler

Support staff

November 6, 2024 at 16:49

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

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