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Diagranms appears in the site, like in title, product description

This topic has 2 replies, 2 voices, and was last updated 1 hours, 52 minutes ago ago by Tony Rodriguez

  • Avatar: YCHA
    YCHA
    Participant
    November 8, 2024 at 09:29

    diagranms appears in the site, like in title, product description

    Content is visible for topic creator and
    support staff only.
    #422460 Copied
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 8, 2024 at 09:42

    Hello, @YCHA,

    Thank you for contacting us and for using XStore.

    It appears that the issue you’re experiencing may be related to caching. We kindly request that you temporarily deactivate the Cache plugin and navigate to **XStore > Theme Options > Speed Optimization**. From there, please disable the following options: **Static Block Cache**, **Menu Cache**, and **Remove Query String**. Once these changes are made, please publish the settings.

    After completing these steps, kindly clear your browser cache and check your website again.

    We hope this resolves the issue. Should you require further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    #422462 Copied
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