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Theme not working with plugin for Woocommerce add ons

This topic has 1 reply, 1 voice, and was last updated 1 hours, 39 minutes ago ago by Dave E

Dave E

Participant

November 8, 2024 at 15:47

Hi, i have included message from plugin support below, as you have no email to include in the e-mail stream.

When the “Add to Cart” function in XStore uses an Ajax method, it makes the $_FILES global variable empty. This happens because the file details aren’t passed in the Ajax call by default, so $_FILES doesn’t contain any data.

To resolve this, we’ll need XStore Theme support to ensure that the form data, including files, is properly included in the Ajax call.

Could you please include the XStore support team in the same thread so that we can collaborate and address the issue efficiently.

Appreciate your understanding.
Regards,

support@pluginhive.com

Shivani Shinde
IT Analyst
Team PluginHive
https://www.pluginhive.com

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