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Elementor plugin in conflict with XStore Core plugin

This topic has 4 replies, 3 voices, and was last updated 3 days, 12 hours ago ago by Andrew Mitchell

Sandra Hallal

Participant

November 8, 2024 at 22:23

Hello! I’m having trouble with Elementor, the left side menu greyed out with the spinning ‘loading’ icon, which never loads, and the moment I deactivate XStore Core plugin, it works again.
How can you please assist me in solving this issue?

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#422547 Copied Theme version: 9.4.4

3 Answers

Tony Rodriguez

Support staff

November 9, 2024 at 07:21

Hello, @Sandra Hallal,

Thank you for contacting us and for using XStore.

1/ We kindly request that you consult the official documentation provided by Elementor to address this issue. You can find the relevant guide by following this link: (https://elementor.com/help/elementor-widget-panel-not-loading/). This guide outlines the necessary steps to resolve the problem with the widget panel not loading.

We trust that you will find this resource valuable and that it will effectively assist you in troubleshooting the issue.

2/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://ibb.co/tZwzJSv
We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache, server cache, or any cache mechanism and recheck again.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

#422556 Copied

Sandra Hallal

Participant

November 9, 2024 at 08:17

I contacted the hosting company with the requirement adjustments you mentioned and it worked. Thank you!!

#422564 Copied

Andrew Mitchell

Support staff

November 9, 2024 at 08:18

Dear Sandra Hallal,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#422565 Copied
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Elementor plugin in conflict with XStore Core plugin

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