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Problem with xstore and php 8.3 compatibility

This topic has 6 replies, 2 voices, and was last updated 1 weeks, 4 days ago ago by Andrew Mitchell

gabrielet

Participant

November 9, 2024 at 12:50

hi, I have a big problem with an ecommerce and obviously xstore that runs on php7.4.
I tried to switch to php8.3 but the site crashed. I deactivated all the plugins but the problem persists.
So as a last test I tried to activate a basic wordpress theme instead of xstore and at that point PHP8.3 does not give problems. Now I have reactivated xstore with PHP 7.4
Can you check where the problem could be?

I attach in private all the data for the login

Please, contact administrator
for this information.

#422578 Copied Theme version: 9.4.4

5 Answers

gabrielet

Participant

November 10, 2024 at 10:28

Hi, any news please?

#422623 Copied

Andrew Mitchell

Support staff

November 11, 2024 at 07:53

Hello, gabrielet,

Thank you for reaching out to us.

Could you kindly switch the PHP version to 8.3 temporarily and provide us with FTP access?

Best regards,
8Theme Team

#422687 Copied

gabrielet

Participant

November 11, 2024 at 19:28

Ok, site changed to php 8.3.8, now any page gives me an error.
I attach sftp credentials. I await news, thank you.

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support staff only.

#422843 Copied

Andrew Mitchell

Support staff

November 11, 2024 at 22:52

Hello, gabrielet,

Thank you for providing access. We have implemented a fix, and the following file has been modified:

wp-content/plugins/et-core-plugin/app/models/customizer/theme-options/header-builder/header_presets.php

Additionally, these fixes will be included in the next theme update.

Best regards,
8Theme Team

#422864 Copied

Andrew Mitchell

Support staff

November 11, 2024 at 23:01

Dear gabrielet,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

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Problem with xstore and php 8.3 compatibility

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