This topic has 8 replies, 2 voices, and was last updated 22 hours, 48 minutes ago ago by Rose Tyler
Hi,
I just tried logging in as a customer, but when I click on the address, account details, and wishlist, nothing is displayed. I think something is wrong. Can you check it?
I didn’t make any changes to the account section.
Hello, Ombi,
Thank you for reaching out to us.
We apologize for the delayed response due to the weekend.
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
okeee
Hello, Ombi,
We’ve edited the My Account page using Elementor https://www.8theme.com/documentation/xstore/xstore-builders/xstore-my-account-page-builder-with-elementor/
Please check how the page works now.
Best Regards,
8Theme’s Team
But the logged in user cannot see the wishlist page
Hello, Ombi,
Please replace the Dynamic Wishlist page with a static one, as mentioned in this video – https://youtu.be/ZyjZ-vCx0pE?feature=shared, and let us know the result.
Best Regards,
8Theme’s Team
and how to ask my customer to login or guest checkout befor checkout page if my customer not login?
example https://lovisesofa.com/checkout/
Hello, Ombi,
We kindly recommend consulting with the developers of the WooCommerce plugin, as the requested functionality is not provided by the theme – https://wordpress.org/support/plugin/woocommerce/
However, if you are interested in personalized customization, we encourage you to submit a request through our customization panel, which can be accessed via the following link:
https://www.8theme.com/account/#etheme_customization_panel. This will enable you to work directly with our technical team to explore possible solutions.
Please note that customization services may incur additional fees. The final cost will be determined after a thorough review of your specific requirements.
We appreciate your understanding and attention to this matter.
Best Regards,
8Theme’s Team
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