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When hovered over and opened in a new window, open a picture and not a link

This topic has 5 replies, 4 voices, and was last updated 2 days, 13 hours ago ago by Andrew Mitchell

Flance

Participant

November 9, 2024 at 21:19

Banners placed through elementor, when hovered over and opened in a new window, open a picture and not a link.
When I click on the mouse wheel, nothing happens.

Files is visible for topic creator and
support staff only.

#422612 Copied Theme version: 9.4.4

4 Answers

Rose Tyler

Support staff

November 11, 2024 at 08:09

Hello, Flance,

Thank you for reaching out to us.

We apologize for the delayed response due to the weekend.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#422692 Copied

Flance

Participant

November 11, 2024 at 11:09

Yes of course

Content is visible for topic creator and
support staff only.

#422744 Copied

Jack Richardson

Support staff

November 11, 2024 at 16:29

Dear @Flance,

We hope this message finds you well.

The behavior you are experiencing is the default functionality of the widget. If you wish to modify it, you can adjust the content of the section by restructuring it using simple images within Elementor Containers. Additionally, you can set custom links by navigating to the “Advanced” tab and configuring the “XStore Wrapper Link” section for the respective element.

Should you require further assistance, please do not hesitate to reach out.

Best regards,
Jack Richardson
The 8Theme Team

#422813 Copied

Andrew Mitchell

Support staff

November 11, 2024 at 16:43

Dear Flance,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#422817 Copied
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The issue related to '‘when hovered over and opened in a new window, open a picture and not a link’' has been successfully resolved, and the topic is now closed for further responses

When hovered over and opened in a new window, open a picture and not a link

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