Theme broken on website, not picking up Elementor, etc.

This topic has 2 replies, 2 voices, and was last updated 2 days ago ago by Rose Tyler

  • Avatar: TonyM
    TonyM
    Participant
    November 12, 2024 at 15:27

    Hi, theme no longer working. I have done all of the usual troubleshooting of turning the plugins off and activating them one by one, but it is not picking up the code files for Elementor (possibly others). When I change to a default WP theme, all is working. Everything has been updated to the latest versions, XStore Core plugin is active, etc. I am providing temp login details.

    Content is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2024 at 15:44

    Hello, TonyM,

    We have re-selected the Shop page in WooCommerce by navigating to **Settings > Products** and have cleared the cache on our end. Kindly clear your cache as well and review the results.

    Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    8Theme Team

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.