Return to previous page

Elementor not working in the theme And its Showing Broken Boxes as if its not supported

This topic has 6 replies, 2 voices, and was last updated 1 weeks, 4 days ago ago by Rose Tyler

Shreyansh Shylendran

Participant

November 12, 2024 at 16:04

hello the elementor is not working properly its jumbled
Kindly check after updating the theme this issue has started

Content is visible for topic creator and
support staff only.

Files is visible for topic creator and
support staff only.

#422992 Copied Theme version: 9.4.4

5 Answers

Rose Tyler

Support staff

November 12, 2024 at 16:43

Hello, Shreyansh Shylendran,

Thank you for reaching out to us.

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If the issue continues, we suggest switching to the default WooCommerce theme, Storefront, and testing again. This will help determine whether the issue is related to the theme.

Best regards,
8Theme’s Team

#423004 Copied

Shreyansh Shylendran

Participant

November 12, 2024 at 16:58

i have disabled the pluggin and checked then also its having same issue i have given the admin id password kindly check

#423010 Copied

Rose Tyler

Support staff

November 12, 2024 at 17:02

Hello, Shreyansh Shylendran,

Please check the editor now.

Best regards,
8Theme’s Team

#423013 Copied

Shreyansh Shylendran

Participant

November 12, 2024 at 17:04

thanks a lot dear rose love you

#423014 Copied

Rose Tyler

Support staff

November 12, 2024 at 17:10

Hello, Shreyansh Shylendran,

You’re welcome!

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team

#423018 Copied
Viewing 6 results - 1 through 6 (of 6 total)