This topic has 2 replies, 2 voices, and was last updated 41 minutes ago ago by Luca Rossi
After adding the products to the cart and while doing final checkout , it is taking too long and the user does not know if the order is getting processed or not and after making the final checkout the time to go to the payment page is too much………… please resolve
Hi @JiPanditJI,
Upon checking your website, we could see that you 19 active plugins.
In this case, we kindly request that you disable all non-essential third-party plugins that are not part of the XStore theme package. You can find a list of the included plugins here: [Included Plugins](https://www.8theme.com/documentation/xstore/plugins/included-plugins/).
Once the unnecessary plugins have been deactivated, please clear your browser’s cache and check if the performance issue persists. This step is crucial, as third-party plugins can sometimes cause conflicts.
Thank you for your attention to this matter. Should you need further assistance, please do not hesitate to reach out.
Best regards,
The 8Theme Team.
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