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Header İmport is not working : ElementTypeNotFound: Element type not found

This topic has 2 replies, 2 voices, and was last updated 2 hours, 1 minutes ago ago by Tony Rodriguez

  • Avatar: Abdullah
    Abdullah
    Participant
    November 18, 2024 at 08:53

    Hello, there is currently no header on our juo website. It doesn’t work when we try to import it. You can review the video below. Please support us.

    https://www.loom.com/share/ad35e50b602d41daa388ce7fd0b49f93?sid=546b40f5-ac7b-4dcc-9520-ab8967da5c92

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    #423945 Copied Theme version: 9.4.4
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 18, 2024 at 09:18

    Hello, @Abdullah,

    Thank you so much for purchasing our theme and contacting our support center.

    We are pleased to inform you that your issue has been resolved. Kindly clear your browser cache and check your website again.

    For your reference, please see the image provided in the private content area.

    Additionally, you can edit the header by navigating to **XStore Builders > Header Builder** via Elementor, and make any necessary updates according to your requirements.

    https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best regards,
    The 8Theme Team

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