Brand filter doesn’t work and the brand page can’t load

This topic has 2 replies, 2 voices, and was last updated 58 minutes ago ago by Andrew Mitchell

  • Avatar: yuanyu
    Leon
    Participant
    November 18, 2024 at 11:11

    Hello

    I added the brand filter in the shop page , But only one brand “Ark…” filter can work normally ,the other 3 brands page can’t load.
    I have received your support about the brand filter display at
    https://www.8theme.com/topic/the-brand-filter-cant-show-all-brands-in-shop-page/#post-423858

    And then brand page(except Ark) can’t load as common.

    Please find the detail in the attachment.

    Thank you

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    1 Answer
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 18, 2024 at 12:20

    Hello, Leon,

    We have resolved the issue by following the advice provided in the discussion at the following link: https://www.8theme.com/topic/the-brand-filter-cant-show-all-brands-in-shop-page/#post-423858

    Best regards,
    The 8Theme Team

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