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Header problem on desktop and mobile, not on every page

This topic has 3 replies, 2 voices, and was last updated 3 hours, 54 minutes ago ago by Rose Tyler

  • Avatar: Stanley87
    Stanley87
    Participant
    November 18, 2024 at 15:02

    Hi,

    Site is on elementor hosting but they disable caching from elementor platform and I disabled caching from elementor features.

    Problem is that from time to time desktop header becomes mobile and mobile header becomes desktop header.

    Also when that happens on mobile I lost mobile panel on the page.

    Now you can see that problem on desktop header on the page that I am sharing in private area.

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    support staff only.
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    #423998 Copied Theme version: 9.4.5
    2 Answers
    Avatar: Stanley87
    Stanley87
    Participant
    November 18, 2024 at 15:30

    On mobile homepage has desktop header.

    #424002 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 18, 2024 at 15:41

    Hello, Stanley87,

    Thank you for contacting us and for using XStore.

    Try to disable “Mobile User-scalable” and “Mobile optimization” clear cache including cache of your mobile browser and check the result after that. The mentioned settings may conflict with the setting of cache/optimization plugin on your site.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    #424005 Copied
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