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Website Speed Optimazation is it done for my website ?

This topic has 4 replies, 3 voices, and was last updated 16 minutes ago ago by Luca Rossi

Chris0483

Participant

November 19, 2024 at 10:32

Hello

I’m back to you because I have no information on this task for our website. Can you tell me if website speed optimization is done please ?

Best regards
Chris

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#424132 Copied Theme version: 9.4.4

3 Answers

Tony Rodriguez

Support staff

November 19, 2024 at 11:07

Hello, @Chris0483,

Thank you for contacting us and for using XStore.

1/ Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed.

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list.

– Use any a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos.

For further guidance on how to improve your website’s speed, Please contact your service provider and ask them to fix it and we invite you to review our theme documentation. The following links provide detailed information on this topic:

1/ https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
2/ https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
3/ https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix https://gtmetrix.com/ -This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

2/ Google Pagespeed (and now GTmetrix) scores with 20-50 points mobile performance for 99% of websites built with WordPress. However, our demos work very fast on mobile devices. We suggest you test it on a few mobile devices and you will see that there are no real performance problems (it will be faster once a cache plugin is activated).

We trust that you will find this information useful in improving your website’s performance.

We trust that this guidance will be of assistance to you. Should you require any further support, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#424138 Copied

Chris0483

Participant

November 19, 2024 at 11:21

Ok sir thanks to your reply, but I paid for your service more than 2 weeks ago, but I have no feedback on whether the work was done?

Greatings

#424145 Copied

Luca Rossi

Support staff

November 19, 2024 at 12:31

Dear Chris,

We’re still working on it your website.

It’s a little slower than normal because your website is using too many plugins.

Can you please let us know when you’re done the below things?

1. Disable Unnecessary Plugins: We have observed that there are 49 active plugins on your website. Having too many third-party plugins can negatively impact your website’s loading speed. We recommend disabling any plugins that are not essential.

2. Disable the other system caches: it might be conflicted with the WP-Rocket plugin.

Please continue contact to our development team via emails. Thank you for your cooperation.

Best regards,
8Theme DevTeam.

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