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Your system does not meet the server requirements. For more efficient result, we strongly recommend

This topic has 8 replies, 2 voices, and was last updated 1 hours, 30 minutes ago ago by Tony Rodriguez

davoddunia

Participant

November 19, 2024 at 11:41

hello we change in c panel changed it but not working max_execution_time max_input_time but in x store System showing other informacion. and showing error. please help us / uploaded sreens to

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#424152 Copied Theme version: 9.4.5

7 Answers

davoddunia

Participant

November 19, 2024 at 11:42

i changed it but not working.

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Tony Rodriguez

Support staff

November 19, 2024 at 11:52

Hello, @davoddunia,

Thank you so much for purchasing our theme and contacting our support center.

Kindly provide us with your WordPress admin and cPanel access in the private content area, so that we can review the issue and assist you accordingly.

Thank you for your cooperation.

Best regards,
8Theme Team

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davoddunia

Participant

November 19, 2024 at 12:45

here it is

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Tony Rodriguez

Support staff

November 19, 2024 at 13:09

Hello, @davoddunia,

Thank you for providing access to your cPanel.

We are pleased to inform you that the issue has been successfully resolved. Kindly review your website after clearing your browser’s cache to ensure everything is functioning as expected.

For your reference, please find the relevant image in the private content area.

Should you have any further questions or require additional assistance, feel free to reach out.

Best regards,
8Theme Support Team

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davoddunia

Participant

November 19, 2024 at 13:17

thank you so much. yes have a quastion after installing theme in security panel is some error. i uploaded screen in here. please check.
Restrict access to files and directories
make secure ? what you reeccomend ?

also in this case support added more than reccomend and it will be problem or not ?
Max execution time: min (120-180) 300
Max input vars: min (1000-2000) 3000

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davoddunia

Participant

November 19, 2024 at 14:10

?

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Tony Rodriguez

Support staff

November 19, 2024 at 14:10

Hello, @davoddunia,

Thank you for your response.

1/ Based on the error you’re seeing, it seems the issue may be related to your hosting provider’s server settings, such as file permissions or security configurations.

We recommend contacting your hosting provider and asking them to:

Verify and adjust the file and directory permissions for your theme files.
Check if any security rules or firewalls are blocking theme-related files or requests.
Ensure the server meets the theme’s PHP and configuration requirements.

2/ The changes made to your server settings—Max Execution Time set to 300 seconds and Max Input Vars set to 3000—are generally safe. These adjustments help accommodate larger operations or complex data.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
8Theme Support Team

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