Two place order buttons o checkout page - by alwcommunication

This topic has 17 replies, 5 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

  • Avatar: alwcommunication
    alwcommunication
    Participant
    February 15, 2015 at 11:12

    Hi!
    Why is there two place order buttons on checkput page since update?
    And how to solve it?

    16 Answers
    Avatar: lance
    lance
    Participant
    February 16, 2015 at 06:31

    My site is doing the same thing with a small “place order” button just below the payment method and then again the big coloured “place order” button below the order total on the checkout page.

    Avatar: bertplantagie
    Joost van Kempen
    Participant
    February 16, 2015 at 09:19

    Hi All,

    Got the same thing going on here. Our payment options (Sisow Plugin (NL)) are duplicated as well. I’ve tested several scenario’s and it’s going wrong when updating to WC 2.3 (not when updating Royal):

    Any idea how to fix this soon?

    Regards,
    Joost

    Avatar: bertplantagie
    Joost van Kempen
    Participant
    February 16, 2015 at 10:05

    Sorry, just saw this isn’t the Royal Theme forum 🙂

    Avatar: lance
    lance
    Participant
    February 16, 2015 at 12:42

    Sorry – forgot to mention in my post above that the total on the checkout page does not change dynamically with the different selection of postage/delivery method costs now either. Is this and the double ”place order” buttons something that is being worked on urgently as a bug since the update?

    Avatar: Eva
    Eva Kemp
    Support staff
    February 16, 2015 at 13:19

    Hello,

    Did you update the theme to the latest version as well as Woocommerce plugin?
    Please remove review-order.php file in the directory wp-content/themes/legenda/woocommerce/checkout and and check the Checkout page again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: lance
    lance
    Participant
    February 16, 2015 at 15:15

    I did this and removed the review-order.php file in the directory wp-content/themes/legenda/woocommerce/checkout and now the payment options and the “Place Order” button have both disappeared

    Avatar: Eva
    Eva Kemp
    Support staff
    February 16, 2015 at 18:50

    Hello @lance,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: lance
    lance
    Participant
    February 16, 2015 at 21:10

    Thanks Eva,

    I have just sent it.

    Please, contact administrator
    for this information.
    Avatar: alwcommunication
    alwcommunication
    Participant
    February 16, 2015 at 21:47

    Hello Eva

    It doesnt work for me either…
    Here’s my FTP and wp-admin panel credentials

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 17, 2015 at 09:30

    Dear customers,

    We’re working on this issue and it will be fixed in the new theme update which is produced in a few days.
    Please wait a little.
    Thank you for your understanding and patience.

    Regards,
    Eva Kemp.

    Avatar: lance
    lance
    Participant
    February 24, 2015 at 19:50

    Hi Eva

    I received the notification that the updated theme was available on Themeforest earlier. I downloaded and performed the update and the second “place order” button is now gone on the checkout page. The other issue however is that the cart total does not change dynamically anymore depending on which postage / courier option the customer selects. It remains on the same value regardless of the different postage costs selected. Instead, the payment option radio buttons seem to disappear for a moment when selecting the different postage / courier methods.

    Regards
    Lance

    Avatar: Ricardo
    ricardo
    Participant
    February 24, 2015 at 21:48

    Lance, I have the same problem that you have. Cart total doesn’t change dynamically anymore.

    Hope they find a solution.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 25, 2015 at 12:11

    Hello @lance,

    The issue has been fixed. Please check your site now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 25, 2015 at 12:13

    Hello @ricardo,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: lance
    lance
    Participant
    February 25, 2015 at 13:54

    Dear Eva,

    Thank you I see it is working now. Is it possible pelase to put the heading “Payment Method” above the payment methods as before?
    Also, I have another site that needs fixing please. I have sent FTP details in private content.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 25, 2015 at 15:07

    Hello @lance,

    That text was removed in Woocommerce update. Sorry.
    The issue has been fixed for your other site too.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

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