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Wishlist issue - by sebch - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

sebch

Participant

February 15, 2015 at 20:06

Sorry to bother you again, but it seems I’m experiencing an issue with the wishlist.
When I try to go to the wishlist page, there is nothing but a blank page.

You can check it out at http://www.kalika.ch/favoris-kalika/

The page content is [yith_wcwl_wishlist]

#42468 Copied

11 Answers

Dutchbox

Participant

February 16, 2015 at 05:08

having the same issue too..any updates?

#42485 Copied
sebch

Participant

February 16, 2015 at 06:57
Not sure if it can help, but last line of the page source is:
```
Fatal error: Call to undefined method WooCommerce::show_messages() in /home/clients/64fea6c174bc17e0898557c9675d2455/web/wp-content/themes/woopress/woocommerce/wishlist.php on line 57 
```
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Eva Kemp

Support staff

February 16, 2015 at 12:37

Hello,

Please provide us with wp-admin panel credentials and access to FTP.

Thank you.
Regards,
Eva Kemp.

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sebch

Participant

February 16, 2015 at 19:16

Hello,

Credentials are in private content.

Thanks

Please, contact administrator
for this information.

#42731 Copied

Eva Kemp

Support staff

February 17, 2015 at 15:56

Hello,

Please update all required plugin https://www.8theme.com/download-plugins/ and check Wishlist page after that.

Thank you.
Regards,
Eva Kemp.

#43006 Copied

sebch

Participant

February 20, 2015 at 21:57

Dear Eva,

Plugins have been updated. The error message didn’t change, unfortunately.

#44205 Copied Theme version: 1.2 WooCommerce version: 2.3.5

Eva Kemp

Support staff

February 20, 2015 at 23:02

Hello,

Did you change FTP credentials?
We can’t log in any more.

Please provide us with the correct login details.

Thank you.
Regards,
Eva Kemp.

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sebch

Participant

February 20, 2015 at 23:11

Sorry, my provider updated the servers and had to reset the passwords.
I’ve reset it to the one I had provided earlier in this thread. It should work now.

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Eva Kemp

Support staff

February 20, 2015 at 23:21

Hello,

The issue should be fixed now.
Please clear browser cache and check the site.

Thank you.
Regards,
Eva Kemp.

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sebch

Participant

February 20, 2015 at 23:25

It seems to work now, indeed.
Thanks for your help!

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Eva Kemp

Support staff

February 20, 2015 at 23:28

Hello,

You’re welcome.

Regards,
Eva Kemp.

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