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Https://classicgrand.com/ images for events/posts not showing consistent size

This topic has 1 reply, 1 voice, and was last updated 3 minutes ago ago by feeldesign

feeldesign

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November 23, 2024 at 19:37

https://classicgrand.com/ has an issue. The person from the venue adding events, via Tickera, which uses the posts taxonomy, has been adding them (as the previous person was trained face to face and told how to) but she has replaced them and had no info passed on so has guessed what to do, uploaded PDFs (they are an events company so get promo artwork of varying formats so she created in, I guess, Canva, standard size/format PDFs which it seems when added to WordPress get auto converted to jpgs (Who knew!?) But, after some considerable time, I went into the site and ran updates, as nobody, despite instruction, had, and now any image added for an event is cropped to square. I am guessing an update issue as have seen similar on a few other sites. Any ideas what to do? I have added Shortpixel to compensate for the massive images uploaded as Event featured images but as I have seen the post featured image size get broken elsewhere on other sites we use XStore on, was wondering if this could be solved!?

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