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Console Errors kirki-styles.css?ver=173239188981 fonts/jost/92zPtBhPNqw79Ij1E865zBUv7myjJTVPNI4un_H

This topic has 4 replies, 2 voices, and was last updated 21 minutes ago ago by Rose Tyler

  • Avatar: ali ahmad
    ali ahmad
    Participant
    November 25, 2024 at 10:16

    Need to fix this font issue.

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    support staff only.
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    support staff only.
    #425049 Copied
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 25, 2024 at 11:36

    Hello,

    Thank you for reaching out to us.

    Please connect to your server using FTP and remove all folders inside wp-content/fonts/ folder. After that go to Theme Options > choose necessary fonts and save settings.

    Best regards,
    8Theme’s Team

    #425077 Copied
    Avatar: ali ahmad
    ali ahmad
    Participant
    November 25, 2024 at 13:22

    This does’t solve my issue, I have provided you the creds, please fix this for me.

    #425108 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 25, 2024 at 14:00

    Hello,

    It seems that you have not provided us with the FTP access credentials.
    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best regards,
    8Theme’s Team

    #425121 Copied
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