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My Account functionality and buttons all stopped working when the XStore theme is activated

This topic has 2 replies, 2 voices, and was last updated 3 hours, 17 minutes ago ago by Rose Tyler

choc

Participant

November 26, 2024 at 06:57

For some reason, My Account buttons and functionality all stopped working (seemingly randomly). When I turn off the XStore plugin, I can properly navigate around the My Account sub-pages like Orders, Downloads, Addresses etc but when the XStore theme is activated, I now cannot. I recently renamed some of the My Account pages, because there were two of them – (it seems) one for registration and the other for account settings – perhaps this had something to do with it? Appreciate any assistance, thanks.

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#425228 Copied Theme version: 9.4.5

1 Answer

Rose Tyler

Support staff

November 26, 2024 at 08:22

Hello,

Please clear cache and check how it works now.

We’ve replaced the shortcode with our “My Account” element.

Best regards,
8Theme’s Team

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