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Changes not visible on the fronend of the website

This topic has 6 replies, 2 voices, and was last updated 12 minutes ago ago by Dani

Dani

Participant

November 26, 2024 at 12:58

Hi,
whatever changes i am doing on elementor it visible on the backend of the page. but not visible on live website.
for example if I change the background on footer it will be change on footer but not on frontend when I view the page.

Content is visible for topic creator and
support staff only.

#425287 Copied Theme version: 9.4.5

5 Answers

Rose Tyler

Support staff

November 26, 2024 at 14:02

Hello, Dani,

Thank you for reaching out to us.

It appears that the theme currently activated on your website is not one of ours. Could you kindly provide us with the link to your website, as well as access credentials, where our theme, XStore, is being used?

Best Regards,
8Theme’s Team

#425296 Copied

Dani

Participant

November 26, 2024 at 16:31

Hi, i had added credentials and link of the website on private content area of my last ticket.
However I have added the website link and credentials on the private content area once again.

Content is visible for topic creator and
support staff only.

#425330 Copied

Rose Tyler

Support staff

November 26, 2024 at 16:55

Hello, Dani,

We appreciate your prompt response.

We’ve edited the Footer https://www.8theme.com/documentation/xstore/xstore-builders/xstore-footer-builder-with-elementor/ > https://prnt.sc/XXYUsueD0NMl
Please clear cache and check the result.

Best Regards,
8Theme’s Team

#425336 Copied

Dani

Participant

November 26, 2024 at 17:24

What was the issue?

#425345 Copied

Dani

Participant

November 26, 2024 at 17:24

even when i was changing elementor slider it was not working. i need to understand what was the issue

#425346 Copied
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