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Please help me remove the built-in video and variation features of the product across pages

This topic has 5 replies, 2 voices, and was last updated 1 hours, 49 minutes ago ago by Luca Rossi

MonnaChu

Participant

November 28, 2024 at 06:12

Please help me cancel the xstore product page “video insert function” and “variant attribute function” of xstore’s built-in product page.
Because I need to use the variant settings of these two softwares, as well as the video embed settings, because of the theme, on the one hand my plugin variation image no longer work, and on the other hand I can’t use their built-in video functions. I have used these two softwares for many years. Thank you very much for helping me delete the built-in video and variant functions of my theme。
beacause i need to use this two plugin,Confirmation of conflict with xstore theme.

#425589 Copied

4 Answers

MonnaChu

Participant

November 28, 2024 at 06:12

1. I need to use the video function of these two plugins to edit my products. The built-in video of your theme conflicts with the plugin. Please help me disable your built-in video function.
2. I need to use the variation function of these two plugins, and the variation function of your theme conflicts with these two plugins. Please help me turn off the built-in variation function of your theme.
So, I provided you with my ftp account password and my wordpress account password.
I don’t know if I made it clear.

#425590 Copied

MonnaChu

Participant

November 28, 2024 at 06:13

This operation cannot make my plugin work properly. I have tried it many times. I am really anxious. Please help me turn off the product video and variation functions built into your theme. I need to use a more professional plugin to solve this problem. I have used many themes before, and there are no conflicts. I don’t know why your theme is like this, which makes me very frustrated. Because our product has many variations, your theme requires that all variations need to be created in appearence, and your built-in video is not beautiful, and all my previous videos are invalid. In addition, each of our variations has many independent pictures, and your theme makes these plugins that can insert multiple independent pictures into the variation invalid.

#425591 Copied

MonnaChu

Participant

November 28, 2024 at 06:14

please check the private content

Content is visible for topic creator and
support staff only.

#425592 Copied

Luca Rossi

Support staff

November 28, 2024 at 09:00

Hi @MonnaChu,

We’ve just replied to you on this ticket: https://www.8theme.com/topic/cancel-product-page-video-insert-function-and-variant-attribute-function/#post-425629.

Best Regards,
The 8Theme Team.

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Please help me remove the built-in video and variation features of the product across pages

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