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Sidebar is Not Working on The Page That I Just Made to Showcase Our Gallery

This topic has 7 replies, 3 voices, and was last updated 3 weeks, 3 days ago ago by Andrew Mitchell

regencycigaremporium

Participant

December 2, 2024 at 15:44

Hi there,

I need your help, I want to make the sidebar appear on our “Shop by Brand” page, and turned static pages on by going to Appearance > Customize > Under “General/Layouts,” set the Static Blocks from Off to On

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#426194 Copied Theme version: 9.4.5

6 Answers

Rose Tyler

Support staff

December 2, 2024 at 16:16

Hello,

Thank you for reaching out to us.

We would like to kindly inform you that the eCommerce widgets are designed to function exclusively on WooCommerce pages, such as the Shop page or Category pages, not on custom pages, unfortunately.

Best regards,
8Theme’s Team

#426198 Copied

regencycigaremporium

Participant

December 2, 2024 at 16:45

Thank you so much for the prompt reply

In that case, how can I turn this into a category page? https://michaelcorreia.net/wp-admin/post.php?post=24038&action=elementor

#426211 Copied

Rose Tyler

Support staff

December 2, 2024 at 16:50

Hello,

Here is a link to a category page where widgets work fine – https://michaelcorreia.net/product-category/cigars/arturo-fuente-1/arturo-fuente-hemingway/

Best regards,
8Theme’s Team

#426215 Copied

regencycigaremporium

Participant

December 2, 2024 at 17:04

Apologies, I mean brand showcasing page

#426220 Copied

Rose Tyler

Support staff

December 2, 2024 at 17:34

Hello,

Please note that the brand showcasing page is a custom-designed page and not a standard WooCommerce page. As a result, eCommerce widgets are not compatible and cannot function on this page.

Best regards,
8Theme’s Team

#426224 Copied

Andrew Mitchell

Support staff

December 2, 2024 at 18:02

Dear regencycigaremporium,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#426228 Copied
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Sidebar is Not Working on The Page That I Just Made to Showcase Our Gallery

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