Cart Page and Checkout page issue - by Yasir Alam 8Theme

This topic has 11 replies, 3 voices, and was last updated 4 hours, 47 minutes ago ago by Jack Richardson

  • Avatar: Yasir Alam 8Theme
    Yasir Alam 8Theme
    Participant
    December 3, 2024 at 11:22

    Please Check the Private content area

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    support staff only.
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 12:05

    Hello,

    Thank you for reaching out to us.

    We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ). After that, clear the cache of the browser, and then check the result. It is possible that one of the additional plugins is causing the issue.

    Warm Regards,
    The 8Theme Team

    Avatar: Yasir Alam 8Theme
    Yasir Alam 8Theme
    Participant
    December 3, 2024 at 12:40

    please check the private content area

    Content is visible for topic creator and
    support staff only.
    Avatar: Yasir Alam 8Theme
    Yasir Alam 8Theme
    Participant
    December 3, 2024 at 12:44

    Please check private content area

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 13:07

    Hello,

    Upon visiting your website, we noticed that dark colors were predominantly used, and some of the text were difficult to read. To address this, we have activated the dark mode feature through the Theme Options > Styling settings, and set the white color via Theme Options > Typography.

    You can change the background color here – https://prnt.sc/5vEJ2KC2dyC3 , for example – https://prnt.sc/lV6aa3LmpbS6

    Warm Regards,
    The 8Theme Team

    Avatar: Yasir Alam 8Theme
    Yasir Alam 8Theme
    Participant
    December 3, 2024 at 15:41

    every thing is perfect
    I am using following custom code for equal height for products it’s not working

    .elementor-widget-etheme_product_carousel .swiper-slide {
    display: flex;
    flex-wrap: wrap;
    height: 100%;
    }

    How can we fix it

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 3, 2024 at 16:56

    Hello @Yasir Alam 8Theme
    Please, try next custom CSS instead of the one you tested.

    Custom CSS:

    .elementor-widget-etheme_product_carousel .swiper-slide {
         height: auto;   
    }
    
    .elementor-widget-etheme_product_carousel .swiper-slide .etheme-product-grid-item {
        height: 100%;
    }

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Yasir Alam 8Theme
    Yasir Alam 8Theme
    Participant
    December 3, 2024 at 20:27

    I add it but still not equal

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 4, 2024 at 14:25

    Hello @Yasir Alam 8Theme

    Our CSS provided above does not work now because you still kept the old CSS and it makes such conflicts. You should remove the old one first and then keep only the one we suggested.
    So, delete this code:

    .elementor-widget-etheme_product_carousel .swiper-slide {
    display: flex;
    flex-wrap: wrap;
    height: 100%;
    }

    And check then if it is as you expected.

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Yasir Alam 8Theme
    Yasir Alam 8Theme
    Participant
    December 4, 2024 at 14:40

    Still not working
    mindtech.ae

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 4, 2024 at 15:21

    Hello @Yasir Alam 8Theme

    While we inspected the source of your home page the new code was still missing and the old one was not removed. Could you please, provide us the correct wp-admin access so we could add the snippet and ask you to check then ?
    Use the private are for such details to make them safely sent.

    Kind regards, Jack Richardson
    The 8theme’s team

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