Mobile menu 2nd level not clickable, but in desktop can

This topic has 4 replies, 2 voices, and was last updated 10 hours, 4 minutes ago ago by Rose Tyler

  • Avatar: cheyingtan
    cheyingtan
    Participant
    December 4, 2024 at 03:01

    Hi there,

    I have a page which is also a 2nd level menu, its clickable in desktop but not in mobile menu, i cant figure out whats wrong with it, can u pls help?

    Content is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2024 at 16:02

    Hello, Cheyingtan,

    Thank you for reaching out to us.

    For your convenience, navigate to the following path within the theme settings: Theme Options > Header Builder > Mobile Menu > Dropdown Opening Action

    Best regards,
    8Theme’s Team

    Avatar: cheyingtan
    cheyingtan
    Participant
    December 4, 2024 at 16:52

    Hi,

    I had turn on the dropdown opening action, but it still doesnt work on mobile, the page still cant click, instead it open up the 3rd level menu

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2024 at 17:00

    Hello, Cheyingtan,

    Could you please record a video demonstrating how the menu functions for you so that we can better understand the issue? Additionally, kindly let us know which browser you are using.
    Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

    Best regards,
    8Theme Team

  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.