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I cannot get my Instagram feed to show in my Footer using API access token.

This topic has 3 replies, 2 voices, and was last updated 7 hours, 40 minutes ago ago by Intermarket Guest Amenities

Intermarket Guest Amenities

Participant

December 4, 2024 at 07:07

I have followed your instructions for creating and applying API access code thoroughly and multiple times. On the backend of my site everything works and seems successful however, I keep getting this error on the front end:

Error: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons.

Please help!!!

#426374 Copied

2 Answers

Andrew Mitchell

Support staff

December 4, 2024 at 17:08

Hello, Intermarket Guest Amenities,

We would like to inform you about META’s security policy. Please note that generated keys are valid for no more than 60 days. Additionally, if the password is changed or the “Log out of all applications” function is used, the keys will become invalid, and it will be necessary to generate new ones.

Thank you for your understanding.

Best regards,
8Theme’s Team

#426454 Copied

Intermarket Guest Amenities

Participant

December 4, 2024 at 19:33

Hi guys,
As per my email…. yes I know and understand that tokens last only 60 days. My last one expired so I have to do a new one.
I have not changed my password. I have not “Log out of all applications”.
But still, I get error message: Error: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons.

Please help!!

#426462 Copied
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