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The Live Website do not update after i make changes

This topic has 3 replies, 3 voices, and was last updated 2 weeks, 6 days ago ago by Andrew Mitchell

Matt123

Participant

December 6, 2024 at 13:48

I recently purchased the theme, but I don’t understand why the banner image and text color aren’t updating on the live website, even though I edited them in Elementor

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#426675 Copied Theme version: 9.4.5

2 Answers

Tony Rodriguez

Support staff

December 6, 2024 at 14:00

Hello, @Matt123,

Thank you so much for purchasing our theme and contacting our support center.

Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

Additionally, Please deactivate the Cahce plugin on your site and check again.

If this doesn’t help, Please provide us with temporary wp-admin access to your site, and we will investigate the issue more thoroughly.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#426679 Copied

Andrew Mitchell

Support staff

December 6, 2024 at 14:07

Dear Matt123,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

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The Live Website do not update after i make changes

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