Variation Swatches not working properly.

This topic has 4 replies, 2 voices, and was last updated 1 weeks, 6 days ago ago by Luca Rossi

  • Avatar: Usama
    Usama
    Participant
    December 7, 2024 at 21:48

    Variation swatches broken on shop and homepage.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    December 9, 2024 at 10:46

    Dear Usama,

    We hope this message finds you well.

    Could you kindly update the Hover Effects setting to Buttons on hover right? Please refer to the following screenshot for guidance: https://prnt.sc/LDYCte7pARXV.

    Additionally, we would appreciate it if you could ensure that the Show Swatches option is enabled as well. You can find a reference screenshot here: https://prnt.sc/kYq1Znu_6Lrd.

    Thank you for your assistance.

    Best regards,
    The 8Theme Team

    Avatar: Usama
    Usama
    Participant
    December 9, 2024 at 12:00

    provided solution isn’t applicable on my end.

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    December 11, 2024 at 08:10

    Dear Usama,

    We hope this message finds you well.

    It seems that the “Show Swatches” option under the Product settings was not enabled earlier. For your reference, here is a screenshot: https://prnt.sc/kmv4CdOlwzCJ.

    We have now enabled this setting, and the variation swatches are displaying correctly. You can view the updated display here: https://prnt.sc/uYhFVsu4VoD2.

    Could you kindly review it on your end and confirm if everything is working as expected?

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

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