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I setup subscriptio and i got the massge and site error

This topic has 9 replies, 3 voices, and was last updated 1 weeks, 6 days ago ago by Andrew Mitchell

HobyMedia

Participant

December 8, 2024 at 12:08

i setup subscriptio and i got the massge and site error
and also error on massive

Files is visible for topic creator and
support staff only.

#426799 Copied Theme version: 9.4.5

8 Answers

HobyMedia

Participant

December 8, 2024 at 22:48

why no reply on my problem ?

#426819 Copied

Rose Tyler

Support staff

December 9, 2024 at 07:56

Hello, HobyMedia,

We hope this message finds you well.

We sincerely apologize for the delay in responding, as it was due to the weekend.

We would like to inform you that the Subscriptio plugin has been removed from the XStore package. This decision was made following the discontinuation of support by the plugin’s author. To maintain uninterrupted service, we kindly recommend exploring alternative solutions that align with your requirements.

Regarding the Massive Addons for WPBakery plugin, we recommend disabling it, as your website is currently utilizing Elementor.

Should you have any questions or need assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#426845 Copied

HobyMedia

Participant

December 11, 2024 at 00:41

so i should stop all WPBakery plugins and use only elementor ? i have elementor pro as well ,
and about subscritions what i should use ? could i use vip subscrtions plugin will work with the theme or u have any suggtions ?
also i have problems with photoes when i import the date most of them not run on the site also sildes ? even i have plugin of the revsilder pro wih addon ?

#427146 Copied

Rose Tyler

Support staff

December 11, 2024 at 08:56

Hello, HobyMedia,

If the content on your website pages was created using the Elementor plugin, we recommend disabling the WPBakery plugin to avoid potential conflicts.

Regarding subscriptions, you are welcome to choose any other plugin that works well with the default woocommerce theme – Storefront, and is actively supported by its developers. In theory, there should be no compatibility issues with our theme. However, if any issues do arise, we will review the situation and determine what can be done to resolve them. Unfortunately, we cannot provide specific recommendations for a particular plugin, as we have not conducted official testing.

The issues with the import might have been caused by a conflict with certain plugins or something on the server side.

For any new questions, please open a new topic on the support forum and provide detailed descriptions of your inquiries, including screenshots where applicable.

Best regards,
The 8Theme Team

#427175 Copied

HobyMedia

Participant

December 11, 2024 at 09:02

ok could u give me plugin like Subscriptio you support in you theme at least its name ?

#427178 Copied

Rose Tyler

Support staff

December 11, 2024 at 09:20

Hello, HobyMedia,

Unfortunately, we cannot provide specific recommendations for a particular plugin, as we have not conducted official testing.
However, you may consider contacting WooCommerce support for recommendations – https://wordpress.org/support/plugin/woocommerce/

Best regards,
The 8Theme Team

#427184 Copied

HobyMedia

Participant

December 11, 2024 at 09:28

ok thanks

#427187 Copied

Andrew Mitchell

Support staff

December 11, 2024 at 09:29

Dear HobyMedia,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#427188 Copied
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I setup subscriptio and i got the massge and site error

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