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Brand editing does not update in brands filter widget

This topic has 7 replies, 3 voices, and was last updated 1 weeks, 4 days ago ago by Andrew Mitchell

Marios D.

Participant

December 10, 2024 at 09:06

Changed a brand for a product and everywhere seems to be working fine except of the brands filter widget. It does not hide the previous and now empty brand and it doesn’t not show the current brand containing one product.

#427034 Copied Theme version: 9.4.5

6 Answers

Rose Tyler

Support staff

December 10, 2024 at 10:28

Hello, Marios D.,

Thank you for reaching out to us.

Please try to apply the next solution: Woocommerce > Status > Tools > Brands transients > Clear, then Regenerate the product attributes lookup table and clear WooCommerce transients.

Could you provide temporary wp-admin access? We will check what other can be done to help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

#427051 Copied

Marios D.

Participant

December 10, 2024 at 11:36

Your suggested solution solved my problem. Thank you for that!

However it would be great if I didn’t needed to do that every time I change a product’s brand, because to add a new product I’m duplicating a previous one and just making the necessary changes. Maybe a flush has to be added inside Brands taxonomy’s code? Just a thought.

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#427069 Copied

Andrew Mitchell

Support staff

December 10, 2024 at 15:58

Hello, Marios D,

Unfortunately, we are unable to add such a cleanup as it falls under the jurisdiction of the communal services.

Best regards,
8Theme’s Team

#427106 Copied

Marios D.

Participant

December 10, 2024 at 16:57

Oh, I see. I’ll try to create an automation just for me then.

I’d like to tell you also as a suggestion that when I got your implementation for a car parts eshop it was lacking a second custom taxonomy (I’m using Brands as Manufacturers) and that was the Car Models. I’ve made a custom one. It would be nice if you could implement also that these kind of eshops. I’ve bought more than 10 Xstore licenses for the websites I’m making, because for me it’s the best theme engine.

#427125 Copied

Andrew Mitchell

Support staff

December 10, 2024 at 17:11

We kindly request you to add your proposal for the following board:
https://www.8theme.com/taskboard/

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

#427127 Copied

Andrew Mitchell

Support staff

December 12, 2024 at 16:14

Dear Marios D.,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#427399 Copied
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The issue related to '‘Brand editing does not update in brands filter widget’' has been successfully resolved, and the topic is now closed for further responses

Brand editing does not update in brands filter widget

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