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In WordPress dashboard under option Appearance->when click Customise option WordPress hang

This topic has 2 replies, 2 voices, and was last updated 2 weeks ago ago by Rose Tyler

  • Avatar: vikas gambhir
    vikas gambhir
    Participant
    December 10, 2024 at 12:12

    when edit website in WordPress under dashboard option->Appearance-Customize (when click) WordPress hang or not working. scree shot attached

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    support staff only.
    #427081 Copied
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2024 at 15:12

    Hello,

    Thank you for reaching out to us with your query.

    Could you please test if the same issue occurs when using a default theme, such as Storefront?
    Typically, such issues are not related to the theme itself, but we would like to confirm.

    Best regards,
    8Theme’s Team

    #427101 Copied
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