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Checkout Error on Phone & Tablet urgent help

This topic has 2 replies, 2 voices, and was last updated 1 hours, 58 minutes ago ago by Tony Rodriguez

  • Avatar: Wick'd
    Wick'd
    Participant
    December 12, 2024 at 05:03

    There is an issue with the place order button on the checkout page, it is covering the tick box for terms and condition which prevents customers from ordering

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    #427297 Copied Theme version: 9.4.5
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 12, 2024 at 07:33

    Hello, @Wick’d,

    Thank you so much for purchasing our theme and contacting our support center.

    We kindly request that you provide us with access to your site’s WordPress admin panel in the private content area. This will allow us to thoroughly review the issue and assist you more effectively.

    Also, please let us know which device you are facing the issue.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

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    #427310 Copied
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