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Errors 500 and 503 and my site is very slow

This topic has 2 replies, 2 voices, and was last updated 3 hours, 52 minutes ago ago by Tony Rodriguez

  • Avatar: jimmy-17
    jimmy-17
    Participant
    December 12, 2024 at 11:18

    Hello, my site is very slow and sometimes there are errors 500 and 503 can you help me? Thank you

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    #427356 Copied Theme version: 9.4.5
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 12, 2024 at 11:35

    Hello, @jimmy-17,

    Thank you for contacting us and for using XStore.

    An “Error 500 – Internal Server Error” is displayed periodically. We kindly recommend reaching out to your hosting provider to address and resolve this issue.

    2/ Additionally, please downgrade the PHP version to 8.1 or 8.2 and let us know.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    #427360 Copied
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