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How website selects country and state automatically

This topic has 2 replies, 2 voices, and was last updated 1 weeks, 3 days ago ago by Tony Rodriguez

raj

Participant

December 13, 2024 at 12:22

How the website selects the country and state automatically, at the time of checkout.

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1 Answer

Tony Rodriguez

Support staff

December 13, 2024 at 12:47

Hello, @raj,

Thank you for contacting us and for using XStore.

1. Geolocation Settings in WooCommerce
WooCommerce has a built-in geolocation feature that detects a user’s location based on their IP address. This can automatically pre-fill the country and sometimes even the state in the checkout form.

Where to check these settings?

Go to WooCommerce > Settings > General.

Look for the Default Customer Location setting.

Options here include:

No location by default: Nothing is pre-filled.

Shop base address: Defaults to the shop’s base country/state.

Geolocate: Detects the customer’s location via IP.

Geolocate (with page caching support): Same as Geolocate but optimized for cached pages.

If set to Geolocate, WooCommerce tries to guess the country and sometimes the state, depending on the IP database’s accuracy.

How to Prevent Automatic State Selection:

If you don’t want WooCommerce to pre-select the state:

1/ Disable Geolocation:

Set Default Customer Location to “No location by default” or “Shop base address.”

Save changes.

2/ Remove Default State via Code: Add the following snippet to your theme’s functions.php file:

add_filter('default_checkout_state', '__return_empty_string');

This will ensure that the state field remains empty by default.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
8Theme’s Team

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