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Product Category page – issue with width of product tiles, and some with products not displaying

This topic has 2 replies, 2 voices, and was last updated 6 days, 19 hours ago ago by Rose Tyler

  • Avatar: gayleen
    Gayleen
    Participant
    December 15, 2024 at 20:50

    Hi
    I have an unusual layout issue on my product category pages – each row is showing products of different width.
    On one of my pages, only the background colour is showing, from the page’s footer.
    The issue has occurred since changes were made to remove the sidebar (see prev support query).
    Links in private content area.
    Thanks

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    #427602 Copied
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 16, 2024 at 10:12

    Hello, Gayleen,

    Thank you for reaching out to us.

    We understand that you are experiencing an unusual layout issue on your product category pages, where each row is displaying products of varying widths.

    It is because your excerpt contains tags, and when a part of the excerpt is taken to show some unclosed tags caused the problem. Keep the Show Excerpt option disabled https://prnt.sc/KULQLZ6zKCMQ or edit the description of products. You can add a few words in the Short description area, without tags, then the content will be displayed just fine.

    Best regards,
    8Theme’s Team

    #427648 Copied
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