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How to remove check out page‘s “billing details”

This topic has 5 replies, 3 voices, and was last updated 5 days, 3 hours ago ago by Luca Rossi

MonnaChu

Participant

December 17, 2024 at 06:41

Hello, I found a bug in this check-out page. When paying with PayPal or any payment channel, you need to fill in the billing details of the channel. Therefore, the biling details on our check-out page undoubtedly adds unnecessary work for customers. How can I delete it?

#427747 Copied Theme version: 9.4.5

4 Answers

Tony Rodriguez

Support staff

December 17, 2024 at 09:45

Hello, @MonnaChu,

Thank you for contacting us and for using XStore.

We understand your concern regarding the billing details on the checkout page.

1/ Kindly, navigate to XStore > Theme Options > Woocommerce > Checkout > These options let you change the appearance of the WooCommerce checkout. https://pasteboard.co/vWtcakuKs6Dl.png

2/ The Cart/Checkout page comes from WooCommerce. We would recommend you contact support of WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/

3/ Additionally, Please read this article: https://www.checkoutwc.com/documentation/how-to-disable-billing-address-fields/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
8Theme’s Team

#427779 Copied

MonnaChu

Participant

December 17, 2024 at 09:59

Dear Officer，
Do you mean i could’n cancel the billing details on your checkout page.
because i found it was because your check out page couldn’t cancel it.
i have check some other theme, when customer open checkout page, only need to write down shipping address?
could you cancel it

#427781 Copied

MonnaChu

Participant

December 17, 2024 at 10:01

this checkout page elementor is write by xstore

#427782 Copied

Luca Rossi

Support staff

December 17, 2024 at 12:40

Dear @MonnaChu,

We hope this message finds you well.

By default, users are only required to fill in their billing details, not their shipping details.

To address this, please navigate to WooCommerce > Settings > Shipping and update the Shipping Destination setting accordingly. You can refer to the following link for guidance:
https://prnt.sc/BfpaurkwEkZp

We hope this information is helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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