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Popup Form Submission Error showing on submit but receiving email at the same time

This topic has 1 reply, 1 voice, and was last updated 11 hours, 53 minutes ago ago by khurram virk

khurram virk

Participant

December 17, 2024 at 18:33

Dear Sir

Good day to you!

Thank you for helping us, When submitting a form created using popup, two error messages are displayed upon clicking the submit button –message as follows:

“Your submission failed because of a server error.”
“Your submission failed because of an error.”

Despite these errors, the catalog is still sent successfully to the user’s email, indicating that the form’s functionality (sending the catalog) is working, but the error messages are misleading.

for your ease of understanding, here is the video
https://www.loom.com/share/5ac3faf5886f423f8eacb2d9ae91a151?sid=defb4206-7136-463c-b6c9-d571c60c67c4

FYI, we are getting errors on only this form.

Please guide us to resolve this problem.

thank you

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