Return to previous page

Review & rating option not showing after Product title

This topic has 2 replies, 2 voices, and was last updated 22 minutes ago ago by Tony Rodriguez

sefat

Participant

December 18, 2024 at 00:22

The review & rating option is not showing after the Product title, product detail page or list view page

Files is visible for topic creator and
support staff only.

#427865 Copied Theme version: 9.4.5

1 Answer

Tony Rodriguez

Support staff

December 18, 2024 at 06:36

Hello, @sefat,

Thank you for contacting us and for using XStore.

1/ We suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again. The issue may be due to your Child Theme additional code customization.

2/ We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should completely back up your site before proceeding.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#427882 Copied
Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder

Beaty & Cosmetics – WordPress WooCommerce Theme

lazy-placeholder

Furniture Store 02 – WordPress WooCommerce Theme

lazy-placeholder

Jewellery Niche Market – Multivendor WP WooCommerce Theme

lazy-placeholder

Water Delivery – WordPress WooCommerce Theme

lazy-placeholder

Real Estate – WordPress WooCommerce Theme

lazy-placeholder

Yoga Accessories – WordPress WooCommerce Theme

lazy-placeholder

Marseille04 – WordPress WooCommerce Theme

lazy-placeholder

Sport Store – WordPress WooCommerce Theme

lazy-placeholder

Zoo Shop – WooCommerce Theme

lazy-placeholder

Lawyer – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.