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Upper part with the yellow lines to be smaller or to disappear

This topic has 7 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Tony Rodriguez

oceaneokio

Participant

December 21, 2024 at 00:42

Hello,

I would like the upper part with the yellow lines to be smaller or to disappear to better see the products on the page. How can I do this?

Thanks for your help

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#428243 Copied Theme version: 9.4.6

6 Answers

oceaneokio

Participant

December 21, 2024 at 11:27

https://maillestyle.fr/

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Tony Rodriguez

Support staff

December 21, 2024 at 11:32

Hello, @oceaneokio,

Thank you for contacting us and for using XStore.

We regret to inform you that we are currently unable to access your website’s backend as the wp-admin credentials you provided appear to be invalid.

To address your issue, we kindly request that you navigate to **XStore Builders > Header Builder via Elementor > Edit Header Template**. From there, you can modify and disable the sticky header according to your preferences.

For further guidance, please refer to our theme documentation here: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

If the issue persists, we kindly ask that you provide valid wp-admin credentials in the private content area. This will allow us to review your settings more closely and assist you further.

Thank you for your understanding and cooperation.

Best regards,
The 8Theme Team

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oceaneokio

Participant

December 21, 2024 at 22:31

password

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Tony Rodriguez

Support staff

December 23, 2024 at 06:13

Hello, @oceaneokio,

Please accept our apologies for the delay in responding, as it was due to the weekend.

We are pleased to inform you that your issue has been resolved. Kindly check your website after clearing your browser cache. Specifically, we made adjustments to the header settings by navigating to **XStore Builders > Header Builder via Elementor**. We turned off the sticky header and set the main header, which has successfully resolved the issue.

For your reference, we have provided images in the private content area to illustrate the changes made.

We hope this resolves your concern. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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oceaneokio

Participant

December 28, 2024 at 10:12

thank you, the sav team is the best.

Thank you

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Tony Rodriguez

Support staff

December 28, 2024 at 10:39

Hello, @oceaneokio,

You are welcome!

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

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Upper part with the yellow lines to be smaller or to disappear

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