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Product Carousel showing only one product in one slide

This topic has 2 replies, 2 voices, and was last updated 11 hours, 23 minutes ago ago by Tony Rodriguez

Pushparaj

Participant

December 21, 2024 at 13:24

Hi,
I want to show multiple products in one swipe on homepage. But, it is showing only one product in the carousel. I tried to change the config as well. Could you please check the issue?

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1 Answer

Tony Rodriguez

Support staff

December 21, 2024 at 14:19

Hello, @Pushparaj,

Thank you so much for purchasing our theme and contacting our support center.

We understand that you would like to display multiple products in one swipe on the homepage carousel, but currently, it is showing only one product. We appreciate you taking the time to adjust the configuration on your end. However, we would be happy to assist you further in resolving this issue.

We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further and help you:

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

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